WhatsApp QMS
Let Customers Queue via WhatsApp From Anywhere
BizCloud WhatsApp QMS supports QR queue registration, customer queue ticket workflows, WhatsApp queue communication, admin queue control and TV display for service counters.
BizCloud WhatsApp QMS supports QR queue registration, customer queue ticket workflows, WhatsApp queue communication, admin queue control and TV display for service counters.
Display the QR code at your counter, entrance, waiting area or website.
Customer selects service type and submits details through the mobile queue page.
The customer can receive a queue ticket or queue-related communication through WhatsApp workflows.
When staff call the queue number, the customer can be updated through WhatsApp where configured.
Customers do not need to download a separate app. They scan QR, fill the queue form, receive queue details and can wait with better visibility while staff control queue movement from the portal.
Counter staff and supervisors can manage queue calling, reports, dashboard and customer-facing display screens.
Call, skip, recall, complete or transfer queue numbers from the staff working screen.
View queue requests, live status, queue type controls and service activity.
Review waiting patterns, served records and operational queue performance.
Track queue number records and service types from the portal.
Show current serving queue numbers clearly for customers in the waiting area.
Let customers submit queue requests through a mobile browser after scanning QR.
BizCloud Asia can help review your waiting flow, QR placement, display screen, WhatsApp communication needs and admin portal setup.